Home / Governance / The Office of the Chancellor / Department of Enrollment Management and Retention / Financial Aid

Contact Us

Financial Aid

Office of Student Financial Aid and Scholarships

Location and Office Hours Mailing Address
230 Thorpe Administration Building
Mon., Tue., Thurs. and Fri.
8:15 AM - 4:45 PM
8:15 AM - 7:00 PM
Counselors are available:
Mon. - Fri. 8:30 AM - 4:00 PM
Campus Box 914
1704 Weeksville Road
Elizabeth City, NC 27909
Phone: (252) 335-3283
Toll-Free: (800) 529-8146
Fax: (252) 335-3716
Email: financial_aid@ecsu.edu


Suzette Owens A-E (252) 335-3557
Ethel Copeland F-J (252) 335-3736
Dawn Brumsey K-R (252) 335-3284
Cynthia Williams S-Z (252) 335-3558

I Can't Get Financial Aid on the Phone

OSFAS has a high volume of calls that come in each day. During our less busy times, we receive approximately 100 calls a day. During our peak times, especially prior to the fall semester, we can receive up to 400 calls a day. We do try to have more than one person answer our main number during peak times, even though our main number may still be busy. The best time to call would be early in the morning and late in the afternoon.

NOTE: Many of the calls we receive are from students "checking on the status" of their financial aid. Some students are still unaware that this information is available on SSB for Students. When you call in, you are asking the staff member to look at the same system that you have access to on-line. Save yourself time waiting on the phone and CHECK SSB FOR STUDENTS FIRST. SSB for Students will let you know if you have documents that need to be submitted. It provides links to any applicable on-line documents. It will also post your financial aid award information when it has been processed.