Division of Information Technology

Announcements: Welcome Viking Students!



Student Access To Outlook 365 and Password Reset

Step 1. Student Login to ECSU Outlook 365:

Enter your email account information:
Enter the default student password Viking$1234 where 1234 is replaced by the last four digits of your social security number. Select eastern standard time and save. That's it, enjoy your new account!

Step 2. Password Reset Portal: password.ecsu.edu

>> Password Reset Step-By-Step Guide: Click Here


Information Technology Services Catalog

Link to Accounts and Passwords

Link to  Computing

Link to Client Services

Link to IT Security and Audits
& Passwords
IT Client Services Information
 Click here for IT help

Link to IT Infrastructure

Link to Website FAQs

Click here for Lynda.com
Helpdesk IT Infrastructure Website FAQs Free


IT Support / Help Desk Requests

Please use the Kace Service Desk to process your requests for IT assistance. Using this system improves the efficiency of communication with each of you. The system also provides an easy way to view help documentation as well as check the status of your current or previous work tickets.  Simply go to: https://helpdesk.ecsu.edu/

Once you submit your ticket, you’ll receive an email that confirms we’ve received your request.

Call the Helpdesk office:  (252) 335-3532

IT Support / Help Desk Requests Step-By-Step Guide: Click Here