All members of the Elizabeth City State University student body are provided accounts on the mail server and academic network, subject to the Acceptable Use Policy (AUP). Services associated with these accounts include electronic mail, access to the Internet, technology resources and remote access to library databases. Accounts are created for incoming students by the Network Services department, and information is given to incoming students during open house visits.
Should students need support for their network account or e-mail, they should visit the Information Technology Web page to locate several self-help tutorials and documents on common issues, or visit the IT Help Desk in the Information Technology Center Room 134 or Room 218. No account information is discussed or disseminated over the phone; under no circumstances can a password be changed over the phone. Students needing to change account information such as usernames or passwords must visit the Help Desk during office hours: 8 a.m. to 4:30 p.m., Monday through Friday.