Information Technology Center (ITC) provides integrated information technology support for the Elizabeth City State University campus. ITC provides computing facilities; administrative information systems; voice, data, and video communications networks and services; technological resources for teaching and research needs; and a variety of related services and support. Colleges and departments also provide many resources for students, faculty and staff.
We are committed to providing a reliable, cost effective and quality Information Technology services to the University community in support of ECSU's mission. We value professionalism, communication, integrity and teamwork.
To be a recognized leader in Information Technology services in support of teaching and learning, and to be the preferred source of quality technology services delivery for the Northeastern North Carolina region.
The mission of the Information Technology Department is to build a quality and comprehensive technology infrastructure, establish and maintain an effective operational environment, and deliver quality, prompt, cost effective and reliable technology services that align with the University's mission in teaching and learning, research, community service, as well as compliment the region's economic goals.
Our Core Values
In order to fulfill our mission, we need to create business value by allowing IT service management to properly leverage people, process and technology in support of customer needs. We, at the Information Technology Center, are committed to the following core values:
We provide the training necessary to ensure proficiency, and match skill sets with job functions accordingly. We require the highest standard of professional behavior from our staff.
Communication is the key to the success of any IT organization. We ask questions... We listen to our customers... We provide solutions.
We strive to earn the trust of our customers by providing honest, realistic and reliable service.
Service Desk! Cooperation! Collaboration!
ITC is a single organization comprised of three departments. Each department has its own decision autonomy, budgets, and business plans, which guide their actions and decisions. The Chief Information Officer provides coordination, capital planning and control, policy approval, and other institutional coordination, intended to support the successful operation of each ITC department.
Chief Information Officer
227 Information Technology Center
Campus Box 766