Home / Governance / Information Technology

Reset E-Mail/Domain Password Request

Information Technology

Incomplete forms will not be processed.
Passwords will be reset within 2 business days.

First Name:  
M.I.:  
Last Name:  
SSN: Example: 1234 (Last 4 digits)
E-mail Username: Example: JTDOE
(first initial, middle initial, lastname)
Select one: Employee (Email/Domain) Student (Email) Student (Domain)
Select one: Expired Do not Remember

...or contact the helpdesk at 252-335-3532.

Email vs. Domain Account

Users Email Account Domain Account
Faculty/Staff Log into Microsoft Outlook Web App Log into Campus Computer to access Vikingland
Same Username & Password
Student Log into Gmail Log into Campus Computer to access Vikingland
Same Username & Different Passwords

Email/Domain Account for Faculty & Staff

Faculty and Staff use Microsoft Outlook Web App to access their ECSU email account. The campus domain account is used to log into a campus computer to access local resources. The two accounts have the same username and password.

Email/Domain Account for Students

Students use Gmail to access their ECSU email account. The campus domain account gives students access to local resources such as logging into a computer in the computer lab, accessing the campus network from their dorm room, and/or accessing remotely to the library electronic databases. The two accounts have the same username; however, they are unrelated. The passwords have to be synced manually by the student (changing one password does not automatically change the other).