Office of Student Success and Retention
The Office of Student Success and Retention supports the university goals of retention and persistence through providing academic supports and early intervention strategies that promote student success. This office is comprised of three significant areas crucial to the mission of the institution. These areas are: Advising (First-Year & Transfer), Tutorial and Academic Support Services, and Retention. The Office of Student Success and Retention provides not only First Year Experience activities to engage new students, but also provides a myriad of workshops and activities for all students at the institution.
The Elizabeth City State University General Education Program oversees curriculum that aligns with national best practices that prepare and empower students within and beyond their chosen major. Students enroll in a series of courses that broaden their knowledge base and emphasize high-level transferable skills, instill a strong sense of values, ethics, and civic engagement for responsible global citizenship. High impact practices are also a major focus of the program, including freshman seminars, service learning, academic advising, student portfolios, and learning communities.
Academic Advising at Elizabeth City State University is a collaborative and ongoing partnership between students and their advisors to develop and track students’ educational plans and career goals. As a student-centered process, academic advising helps to teach and develop students as they understand and navigate the University’s academic rules, regulations, and requirements. Faculty, staff and students have a joint responsibility of ensuring the advising partnership is successful.
FIRST-YEAR ADVISING:
Every first-year student is advised by a First-Year Advisor in the Office of Student Success and Retention. First-Year Advisors assigned based on academic departments. Below are the current first year advisors and the departments they advise for. First-year student may contact the Coordinator for Academic Advising if they have any questions.
Susan Bates |
Lyteshia Riddick |
Malcolm Watts |
Dana Poole |
Dana Chandler |
History |
Criminal Justice |
Business Administration |
Aviation |
Undecided |
Social Work |
Kinesiology |
Accounting |
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**GEAR UP Students |
Psychology |
Elementary Education |
Sport Management |
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Computer Science |
Special Education |
Digital Media |
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Mathematics |
Biology |
English |
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Engineering Tech |
Sustainability Studies |
Music |
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*Interdisciplinary Studies |
Pharmaceutical Science |
Graphic Design |
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*Homeland Security |
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Unmanned Air Systems (UAS) |
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Emergency Management |
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*Online Degree
**Special cohort of students
Coordinator of Academic Advising:
Susan Bates
TRANSFER ADVISING: All new transfer students are advised by a major advisor within the student’s academic department. Transfer students in their first year have a Transfer Coordinator to assist in connecting students with their academic advisor.
Transfer Coordinator:
Reshema Combs
READMIT/RETURNING ADVISING: All readmit/returning students are advised by a major advisor within the student’s academic department. You are also assigned a Retention Specialist to assist you as you return to the institution. This specialist will assist you during your re-enrollment process. The specialist will also connect you to your academic advisor.
Retention Specialist/Readmit Coordinator:
Keisha Hill
UPPERCLASSMEN: All Continuing students are advised by a major advisor within the student’s academic department. Please contact your academic department for advisor information.
If you are unsure of your advisor information, please email studentsuccess@ecsu.edu.
Transfer students are supported through transitional services such as coordination of academic advising, seminars, information exchange, and academic engagement opportunities.
The Office of Student Success and Retention Peer Tutorial Program has the sole purpose of strengthening student academics. The Peer Tutorial Program at ECSU seeks to improve the matriculation rate of students in all courses. Students have the option to participate in individualized or group tutoring. Online tutoring is also available.
Instructions to Request Tutoring:
- Log into E4U
- Select Get Assistance (Top Right)
- Select Tutoring in the 1st and 2nd Drop Down Box, then Click Next
- Location Online or Moore Hall, Pick Tutor you would like tutoring from or Select the Coordinator’s Name Nikki Smith , Click Next
- Select a Time, then Click Next
- In Comments Box type in the Course/Subject you need tutoring in and a working phone number (optional)
- Confirm Appointment
Click here to view information about our peer tutors.
Tutoring is available for the following courses:
Aviation Biology Business Administration Chemistry Computer Science |
Mathematics English Flight Education History Health Kinesiology |
Music Pharmaceutical Science Physics Psychology Sociology Spanish Communication Statistics Unmanned Aircraft Systems |
Online Tutoring (Tutor.com)
ECSU is proud to offer free online tutoring assistance to all enrolled students through Tutor.com. Tutor.com is an online tutorial service that provides:
- A network of highly qualified and experienced tutors
- Connect with an expert tutor online 24/7
- Screen sharing capabilities
- Learn from the convenience of your dorm, home or lab
- Available now in Blackboard!
To Access Tutor.com
- Sign into your Blackboard course
- Click on the Tutor.com logo under Course Tools
- Type in your question or subject area of concern
Please Contact:
Nikki Smith, MAT
Coordinator of Tutorial Services/ Academic Support
Office of Student Success and Retention
Elizabeth City State University
1704 Weeksville Rd. // Elizabeth City, NC 27909
Phone: 252.384.1240
Email: nrsmith@ecsu.edu
Academic Suspension Appeal Process
The Academic Suspension Appeal process is provided for students who have received the academic sanction of Academic Suspension but are able to provide appropriate documentation of extenuating circumstances which contributed to their academic suspension. The mitigating circumstances must be appropriately documented for the semester(s) in which the deficiencies occurred. Appeals must include all necessary documentation to support the existence of the circumstances described (i.e., letter from doctor, clergy, support professional, family members, faculty, etc.) and evidence that the circumstances have been resolved so that difficulties do not continue into the next semester. In addition, students must provide an Academic Success Plan that documents how the student plans to move forward from the sanction.
APPEAL DEADLINES FOR AY2022-2023
Suspension Date |
Deadline to Submit Form and Documentation |
Decision Email to Student |
December 2022 |
December 27, 2022 |
January 6, 2023 |
May 2023 |
TBD |
TBD |
APPEAL COMPONENTS
Students submitting an appeal must complete and submit the following:
- Letter of Explanation – A detailed letter explaining:
- (1) the extenuating circumstances which led to deficiencies,
- (2) support services utilized during the semester(s). If no services used, share why you did not utilize services, and
- (3) changes you have made that will allow you to be academically successful.
- Official Documentation – Documentation that supports the extenuating circumstances discussed. Documentation can include, but is not limited to medical information, funeral announcements, letters from those knowing the situation experienced, financial hardship, etc.
- Academic Success Plan (click here) – Download the Adobe file, complete, and save this form for uploading. Do not open this file as a Google Doc.
ADDITIONAL INFORMATION
- Only 1 submission is allowed. Please ensure all documents are attached.
- Incomplete appeals will not be reviewed. If additional information is required, an email will be sent to the student’s email account. After 5 days of being incomplete, the appeal will be denied.
- All appeals must be submitted by the published university deadline; late submissions will not be considered.
- Decisions by the Division of Academic Affairs are final.
The Academic Suspension Appeals and Re-entry is comprised of a faculty representative from each of the academic schools, staff from the Division of Student Affairs, and staff from the Office of Student Success and Retention. Appeal committee member names are not released. Appeal decisions will be communicated to the student through their ECSU email on or before the decision date listed. It is the responsibility of the student to check their ECSU email for correspondence related to their appeal. For additional information regarding Academic Sanctions please review Policy 300.1.7.F
Questions concerning appeals can be sent to appeals@ecsu.edu.
SUBMIT YOUR ACADEMIC APPEAL HERE.
For More Information
Office of Student Success and Retention
Dana V. Poole, Interim Executive Director of Student Success & Retention
Office of Student Success & Retention
1704 Weeksville Rd. Campus Box 956 Elizabeth City, NC 27909
Phone: 252.335.3475 Fax: 252.335.3601
Email: dvpoole@ecsu.edu