Division of Information Technology

How Duo Works For You

How Duo Works

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Duo Self-Enrollment Guide: Click Here

Information Technology Services Catalog

Link to Accounts and Passwords

Link to  Computing

Link to Client Services

Link to IT Security and Audits
& Passwords

IT Client Services

 Click here for IT help

Link to IT Infrastructure

Link to Website FAQs

Click here for Lynda.com
Helpdesk IT Infrastructure Website FAQs

LinkedIn Learning


IT Support / Help Desk Requests

Please use the Kace Helpdesk service to process your requests for IT assistance. Using this system improves the efficiency of communication with each of you. The system also provides an easy way to view help documentation as well as check the status of your current or previous work tickets.  Simply go to: https://helpdesk.ecsu.edu/

Once you submit your ticket, you’ll receive an email that confirms we’ve received your request.

Call the Helpdesk office:  (252) 335-3532 or visit in person ITC 218

IT Support / Help Desk Requests Step-By-Step Guide: Click Here