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IT Support / Help Desk Requests
Please use the Kace Helpdesk service to process your requests for IT assistance. Using this system improves the efficiency of communication with each of you. The system also provides an easy way to view help documentation as well as check the status of your current or previous work tickets. Simply go to: https://helpdesk.ecsu.edu/
Once you submit your ticket, you’ll receive an email that confirms we’ve received your request.
Call the Helpdesk office: (252) 335-3532 or visit in person ITC 218