Division of Business and Finance

Student Accounts

Student Accounts provides all financial management and accounting for university students, which includes billing student tuition and fees, processing payments for tuition and fees, processing adjustments on accounts and issuing disbursements. This unit also provides centralized receipting and coordinates all receipting for the university. Our office strives to provide polite and professional service to all customers. We make every effort to utilize best business practices to provide efficient and effective service while maintaining compliance with all applicable local, state, and federal regulations as it pertains to billing, receipting and collecting on accounts.

ECSU uses Touchnet services to process all online payments, upload billing statements, setup payment plans, setup direct deposit of student refunds and distribute 1098T tax forms.

 

Registration Clearance

Clearance is when all required documentation is provided and confirmed and/or your bill is paid in full. Clearance is provided by the Office of Student Accounts.
 
Students are able to view their clearance status in Self Service Banner (SSB)
  • Log into SSB with your username and password
  • Click on the Student tab
  • Click on the Student Clearance Lookup option for clearance status
  • your bill is paid in full
  • financial aid covers your bill completely
  • you receive partial financial aid and pay the difference
  • outside scholarships, waiver(s), or loan(s) pay your tuition
  • military funds cover your bill;
  • you've set up a payment plan for balance due
  • your class schedule may be dropped/cancelled
  • you will not be able to move into your resident hall
  • you will not be able to use your meal plan

If you are not cleared, contact our office immediately to discuss how to get cleared. We are here to help you navigate through the process as quickly and efficiently as possible.  

 

Electronic Voucher Request Form

Through use of an electronic voucher, you may be able to use Financial Aid funds to purchase items such as Books, Supplies, Parking Decals, Parking Fines, Commuter Meal Plans, and Replacement ID Cards. Approvals will only be sent to students with a valid campus email account. The Electronic Voucher Request form is located in Self Service Banner (SSB).

 

Important Dates

July 07, 2026

Bills are uploaded for Fall 2026

July 07, 2026

Students may begin to send or request electronic vouchers

July 07, 2026

Payment Plans open

July 08, 2026

Begin checking SSB Dashboard for Clearance Status for Fall 2026

July 28, 2026

First day to receive student vouchers for books, parking, supplies, etc.

July 28, 2026

Financial Aid bookstore charging starts if cleared

July 28, 2026

Last day to submit payroll deduction forms, faculty/staff waivers, 3rd party and outside scholarships for Fall

July 30, 2026

Bills are due/Schedules cancelled for non-payment

July 31, 2026

Last day to set up a 5-month payment plan

August 13, 2026

Last Student Orientation/Freshman Move-In Day

August 14, 2026

Official Registration begins/Schedules cancelled for non-payment at 5:00 pm

August 14, 2026

Last Day to set up a 4-month payment plan

August 14, 2026

Returning Students Move-In

August 17, 2026

Classes begin for Fall 2026/Late Registration and Drop/Add Period Begins

August 21, 2026

Last day to set up a 3-month payment plan

August 23, 2026

Late Registration and Drop and Add period Ends

August 23, 2026

Last day to withdraw and receive a 100% refund of tuition

August 30, 2026

Last day to withdraw and receive an 80% refund of tuition

September 1, 2026

Last day to request student vouchers

September 1, 2026

Last day to request Financial Aid Bookstore Charging

September 3, 2026

Last day to use Financial Aid Bookstore Charging

September 6, 2026

Last day to withdraw and receive a 60% refund of tuition

September 09, 2026

Financial Aid disbursements start

September 11, 2026

Last day to waive health insurance

September 13, 2026

Last day to set up direct deposit for 1st round of student refunds

September 13, 2026

Last day to withdraw and receive a 40% refund of tuition

September 20, 2026

Last day to withdraw and receive a 20% refund of tuition

September 21, 2026

Full tuition and fees are due if withdraw

October 8, 2026

Pre-registration for Spring 2027 and Summer 2027 begins

December 1, 2026

Spring bills are uploaded

December 22, 2026

Spring 2025 tuition bill due and schedule cancellation for non-payment

 
Office of Student Accounts

Monday - Friday
8:00 am - 5:00 pm

252-335-3471
bursar@ecsu.edu

Pamela Godfrey

Student Accounts Representative
Welcome Center, 2nd Floor, Rm 223

252-335-3566
pfgodfrey@ecsu.edu
Latonya Jones, MBA, MSHA

Student Services Manager
Welcome Center, 2nd Floor, Rm 226

252-335-3486
ldlewis@ecsu.edu
 
T. Renee Williams, MBA

ECSU Bursar
Welcome Center, 2nd Floor, Rm 222

252-335-3471
trwilliams@ecsu.edu
Anne Williams

Cashier's Office
Welcome Center, 2nd Floor Rm 225

252-335-3207
Cashier@ecsu.edu
Vicky Tillett

Collections Representative
Welcome Center, 2nd Floor, Rm 221

252-335-3214
vbtillett@ecsu.edu